Introduction

This Privacy Policy explains how Neutrex, Inc., doing business through Purgex® Purging Compounds (“Neutrex,” “Purgex,” “Company,” “we,” “us,” or “our”), collects, uses, stores, discloses, shares, transfers, and protects information when you visit our website, contact us, request information, request a quote, request a sample, subscribe to communications, interact with our advertisements, or otherwise use our products, services, websites, forms, email communications, text-message programs, and related online or offline services.

This Privacy Policy also explains your privacy rights and choices, including choices related to email marketing, text-message marketing, cookies, targeted advertising, and privacy rights that may apply under laws such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), the General Data Protection Regulation (“GDPR”), and other applicable privacy laws.

By using our website or services, submitting information to us, communicating with us, or interacting with our marketing communications, you acknowledge that you have read and understand this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Capitalized words used in this Privacy Policy have the meanings described below. These definitions apply whether the words appear in singular or plural form.

Definitions

• Account means a unique account, profile, registration, portal access, or similar account created for you to access certain parts of our website, services, communications, or customer resources.
• Business means Neutrex, Inc. for purposes of the CCPA/CPRA, where we determine the purposes and means of collecting, using, sharing, or otherwise processing personal information.
• Company means Neutrex, Inc., located at 11119 Jones Road West, Houston, TX 77065 USA. For GDPR purposes, where applicable, Neutrex, Inc. may act as the data controller for personal data we collect and determine how to process.
• Consumer means for CCPA/CPRA purposes, a California resident whose personal information is collected, used, disclosed, sold, or shared by a business.
• Cookies means small files placed on your computer, mobile device, browser, or other device that allow websites and service providers to recognize your device, remember preferences, measure activity, improve performance, and support advertising or analytics.
• Country means the United States.
• Data Controller means for GDPR purposes, the person or organization that determines the purposes and means of processing personal data.
• Device means any computer, phone, tablet, or other device that can access our website, emails, forms, advertisements, or online services.
• Do Not Track or DNT means a browser-based setting or signal intended to communicate a user’s preference not to be tracked across websites.
• Personal Data or Personal Information means information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked, directly or indirectly, to an identified or identifiable individual, household, or device.
• Sale, Sell, Share, or Sharing means have the meanings given to them under applicable privacy laws, including the CCPA/CPRA. These terms may include certain disclosures of personal information to third parties for monetary or other valuable consideration or for cross-context behavioral advertising, even where no money is exchanged.
• Service means our website, products, forms, marketing communications, advertising activities, customer communications, and related services.
• Service Provider means a company, contractor, vendor, processor, consultant, marketing platform, analytics provider, hosting provider, CRM provider, email provider, text-message provider, advertising provider, or other third party that processes information on our behalf or helps us operate our business.
• Usage Data means information collected automatically when you use or interact with our website, forms, emails, advertisements, or other online services. Usage Data may include IP address, browser type, operating system, pages visited, time spent, referring pages, device identifiers, email engagement, advertising engagement, and similar technical or diagnostic data.
• Website means the Purgex website and related pages, forms, landing pages, or online resources operated by or for Neutrex, Inc., including pages associated with Purgex® Purging Compounds.
• You means the person accessing or using our Service, or the company or other legal entity on behalf of which that person accesses or uses the Service.

2. Information We Collect

We collect information in several ways, including information you provide directly, information collected automatically, information collected through cookies and similar technologies, and information obtained from service providers, business partners, public sources, or other lawful sources.

A. Personal Information You Provide to Us

When you interact with us, we may ask you to provide information that can be used to identify or contact you. This may include:

• First and last name
• Company name
• Job title or role
• Business email address
• Business phone number
• Mobile phone number
• Mailing address, city, state, province, ZIP or postal code, and country
• Company location or facility information
• Product interests
• Process information related to your business, such as injection molding, extrusion, blow molding, blown film, cast film, pipe, profile, sheet, or other plastics-processing operations
• Information submitted through contact forms, quote forms, sample request forms, technical support forms, newsletter forms, or other website forms
• Communications you send to us by email, phone, text message, website form, chat, social media, or other channels
• Preferences for receiving communications from us
• Information related to purchases, quotes, samples, distributor inquiries, customer support, or technical support
• Any other information you voluntarily provide

B. Usage Data

Usage Data may be collected automatically when you visit our website or interact with our emails, forms, advertisements, or online services. Usage Data may include:

• Your IP address
• Browser type and version
• Device type
• Operating system
• Internet service provider
• Pages visited
• Date and time of visit
• Time spent on pages
• Referring and exit pages
• Links clicked
• Form activity
• Email open and click activity
• Advertising interaction data
• Unique device identifiers
• Diagnostic data
• Approximate location derived from IP address or similar technical information

If you access our Service from a mobile device, we may collect information such as the type of mobile device used, mobile operating system, mobile browser type, mobile IP address, unique device identifiers, and other diagnostic information.

C. Information Collected Through Marketing and Sales Tools

We may use customer relationship management, email marketing, sales engagement, analytics, advertising, and automation tools, including HubSpot, Aloware, Google Analytics, Google Ads, Google AdSense, DoubleClick, and similar service providers. These tools may help us:

• Manage contact records
• Track website activity
• Send and manage email communications
• Send and manage SMS or text-message communications
• Manage newsletters
• Track email opens and clicks
• Score or segment leads
• Analyze marketing performance
• Manage sales outreach
• Respond to inquiries
• Measure advertising effectiveness
• Retarget visitors with relevant advertising

D. Information from Third Parties and Public Sources

We may collect or receive information from third-party sources where permitted by law, including:

• Business directories
• Trade show or event organizers
• Public company websites
• LinkedIn or other professional networking platforms
• Distributors, sales representatives, or business partners
• Data enrichment providers
• Advertising platforms
• CRM or marketing platforms
• Publicly available sources
• Referrals from customers, vendors, or industry contacts

This information may include business contact details, company information, job titles, facility locations, industry classifications, and other professional or commercial information.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, understand how visitors interact with our Service, improve our content, support marketing, measure advertising performance, and provide a more relevant experience.

Tracking technologies may include cookies, browser cookies, session cookies, persistent cookies, web beacons, pixel tags, clear GIFs, scripts, tags, local storage, and similar technologies.

A. Browser Cookies

A cookie is a small file placed on your Device. You can instruct your browser to refuse cookies or to alert you when a cookie is being sent. If you do not accept cookies, some parts of our Service may not function properly.

B. Flash Cookies / Local Shared Objects

Certain features of a website may use local stored objects, also known as Flash Cookies, to collect and store information about preferences or activity. Flash Cookies are not managed through the same browser settings used for standard browser cookies.

For more information about disabling or deleting local shared objects, visit: Adobe Flash Player local shared object settings

C. Web Beacons and Pixels

Certain pages, advertisements, and emails may contain small electronic files known as web beacons, pixel tags, clear GIFs, or similar technologies. These technologies may allow us or our service providers to count visitors, measure email opens, track clicks, understand website activity, verify system integrity, and evaluate marketing performance.

D. Types of Cookies We May Use

Necessary or Essential Cookies

These cookies are required for the website to function and to provide features you request. They may support security, authentication, form submissions, fraud prevention, and basic website functionality.

Cookie Notice or Preference Cookies

These cookies help remember whether you have accepted cookies, rejected cookies, or set cookie preferences.

Functionality Cookies

These cookies allow us to remember choices you make, such as preferences, form inputs, language settings, or other website settings, so we can provide a more personalized experience.

Analytics and Performance Cookies

These cookies help us understand website traffic, visitor behavior, page performance, website errors, and user interaction with our Service. We may use analytics tools such as Google Analytics, HubSpot analytics, or similar providers.

Targeting and Advertising Cookies

These cookies may be used to understand browsing activity, measure advertising performance, build audiences, provide relevant advertisements, and retarget users who have visited our website. These cookies may be placed by us or by third-party advertising partners.

4. How We Use Personal Information

We may use Personal Information for the following purposes:

To Provide and Maintain Our Service

We use information to operate, maintain, monitor, protect, and improve our website, forms, communications, products, services, and customer support.

To Respond to Requests

We use information to respond to inquiries, quote requests, sample requests, technical questions, distributor inquiries, customer support requests, and other communications.

To Manage Customer and Prospect Relationships

We use information to manage contacts, accounts, leads, opportunities, sales communications, customer relationships, purchase history, sample history, support history, and related business records.

To Perform Contracts and Business Transactions

We may use information to prepare quotes, process orders, provide products or services, manage shipments, support warranties, provide technical assistance, comply with contract obligations, or complete business transactions.

To Contact You

We may contact you by email, phone, SMS/text message, mail, or other communication channels regarding products, services, quotes, samples, technical support, customer support, order information, product updates, safety or administrative notices, marketing communications, newsletters, events, promotional information, and relevant industry content.

To Send Marketing Communications

We may use your information to send newsletters, product information, service updates, educational materials, event invitations, promotions, case studies, technical resources, and other marketing communications that may be relevant to your business or interests. You may opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

To Send SMS or Text-Message Communications

Where permitted by law and where we have appropriate consent or another lawful basis, we may use your phone number to send SMS or text messages related to products, services, samples, quotes, customer support, sales communications, marketing, promotions, reminders, or other business communications. You may opt out of text messages at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPT OUT, or another reasonable opt-out request. You may reply HELP for assistance.

To Deliver Targeted Advertising and Remarketing

We may use information to develop, display, and measure advertising, including advertising tailored to your interests, company, industry, location, website activity, or prior interaction with us. We may work with third-party advertising and analytics providers to deliver and measure advertising on our website and on third-party websites or platforms.

To Analyze and Improve Our Business

We may use information for internal business purposes, including data analysis, identifying usage trends, measuring campaign performance, improving website content, evaluating products and services, improving user experience, developing new offerings, and measuring the effectiveness of sales and marketing activities.

For Security and Fraud Prevention

We may use information to protect our website, systems, customers, users, company, and third parties from fraud, security threats, unauthorized access, malicious activity, and illegal conduct.

For Legal and Compliance Purposes

We may use information to comply with applicable laws, regulations, legal processes, contracts, recordkeeping obligations, and enforceable requests from government authorities.

For Business Transfers

We may use information to evaluate, negotiate, or complete a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, liquidation, or similar business transaction.

For Other Purposes with Consent

We may use Personal Information for other purposes when you provide consent or when otherwise permitted by applicable law.

5. Email Marketing

We may use your Personal Information to contact you with newsletters, marketing materials, promotional content, educational content, product information, event invitations, and other information that may be of interest to you.

You may opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in any marketing email we send, following the instructions included in the email, or contacting us directly at the contact information listed below.

Opting out of marketing emails does not necessarily opt you out of transactional, administrative, legal, safety, order-related, quote-related, or customer-service communications.

We may use email marketing service providers, including HubSpot or similar providers, to manage and send emails.

6. SMS/Text Messaging Privacy and Consent

This section applies to SMS, MMS, and text-message communications sent by or on behalf of Neutrex, Inc. or Purgex.

A. Consent to Receive Text Messages

By providing your mobile phone number and opting in to receive text messages, you agree that Neutrex, Inc. and Purgex may send you text messages, including messages sent using automated technology, for marketing, sales, customer service, quote follow-up, sample follow-up, event, product, promotional, or informational purposes.

Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.

B. Message Frequency

Message frequency may vary depending on your interactions with us, your requests, our marketing campaigns, and the nature of our business relationship.

C. Message and Data Rates

Message and data rates may apply. Your mobile carrier is not responsible for delayed or undelivered messages.

D. Text-Message Opt-Out

You may opt out of receiving text messages at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPT OUT, or by using any other reasonable method that clearly communicates your desire not to receive further text messages from us.

After you opt out, we may send a one-time confirmation message confirming your opt-out. After that, we will not send further marketing text messages unless you opt in again or unless otherwise permitted by law.

E. Help

You may reply HELP for assistance or contact us using the contact information listed in this Privacy Policy.

F. SMS/Text Messaging Provider: Aloware

We use Aloware as a service provider to help send, deliver, manage, track, and support SMS, MMS, and text-message communications.

Aloware may process information on our behalf, including mobile phone numbers, SMS consent records, opt-in status, opt-out requests, message content, delivery status, timestamps, communication history, and related technical information.

We use Aloware for purposes such as sending text messages you have agreed to receive, managing SMS opt-ins and opt-outs, confirming opt-out requests, delivering sales, customer service, quote, sample, product, marketing, or informational messages, maintaining records of consent and message history, measuring message delivery and engagement, and supporting compliance with applicable communications laws.

Aloware Privacy Policy: https://aloware.com/privacy-policy

Aloware Acceptable Use Guidelines and Policy: https://aloware.com/acceptable-use-guidelines-and-policy

G. No Sharing of Mobile Opt-In Information for Third-Party Marketing

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, SMS consent records, or SMS opt-in lists with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile phone numbers and SMS-related information with Aloware and other service providers only as needed for those providers to perform services for us and subject to appropriate confidentiality or contractual restrictions.

H. Recordkeeping

We may retain records of SMS consent, opt-in status, opt-out requests, message history, and related compliance information for as long as necessary to comply with legal obligations, resolve disputes, enforce agreements, and manage our communications.

7. How We Share Personal Information

We may share Personal Information in the following circumstances:

With Service Providers

We may share information with service providers that help us operate our business, website, marketing, communications, sales, analytics, advertising, CRM, hosting, security, customer support, email, SMS, payment, fulfillment, logistics, or other business functions.

With Affiliates

We may share information with parent companies, subsidiaries, affiliates, related entities, or companies under common control, where applicable. We require affiliates to handle information in a manner consistent with this Privacy Policy.

With Business Partners and Distributors

We may share information with distributors, sales representatives, technical representatives, or business partners when necessary to respond to your request, provide products or services, support your account, fulfill a quote or order, or offer relevant products, services, or promotions.

For Advertising and Analytics

We may share information with analytics providers, advertising platforms, and remarketing providers to measure website activity, improve marketing, deliver relevant advertisements, build audiences, and measure advertising performance. Some of this activity may be considered a “sale” or “sharing” of personal information under certain privacy laws, even if we do not receive money in exchange for the information.

For Business Transfers

We may share or transfer Personal Information in connection with a merger, acquisition, financing, sale of company assets, restructuring, bankruptcy, liquidation, or similar transaction.

For Legal Reasons

We may disclose Personal Information if we believe in good faith that disclosure is necessary to comply with a legal obligation, respond to lawful requests from courts, regulators, or government authorities, protect and defend our rights, property, or legal interests, prevent or investigate possible wrongdoing, protect the safety of users, customers, employees, the public, or third parties, protect against legal liability, or enforce our agreements or policies.

With Your Consent

We may share information for other purposes when you consent or direct us to do so.

8. Service Providers and Third-Party Tools

Third-party service providers may collect, store, use, disclose, transfer, or otherwise process information about your activity on our Service according to their own privacy policies and their agreements with us.

A. Service Providers We Use

We may use third-party service providers to operate our business, website, marketing, sales, advertising, analytics, communications, customer support, and related services. Service providers may include, but are not limited to:

• HubSpot for CRM, contact management, website forms, marketing automation, email marketing, sales activity tracking, analytics, and related business purposes
• Aloware for SMS, MMS, text-message communications, consent tracking, opt-out management, call or messaging workflows, and related communications services
• Google Analytics for website analytics, usage measurement, and performance reporting
• Google Ads for advertising, conversion tracking, remarketing, and campaign measurement
• Google AdSense for advertising services
• DoubleClick for advertising technology, ad delivery, remarketing, and ad measurement
• Website hosting providers
• Email delivery providers
• Data enrichment providers
• Advertising platforms
• Analytics providers
• IT and security providers
• Customer support providers
• Professional advisors
• Distributors, sales representatives, and business partners where needed to respond to requests or provide products and services

These service providers may access, collect, store, process, disclose, or transfer Personal Information only as needed to provide services to us, comply with legal requirements, or perform functions described in this Privacy Policy.

B. Analytics

Google Analytics

Google Analytics is a web analytics service offered by Google. Google Analytics may use cookies or similar technologies to collect information about how visitors use our website. Google may use collected data to track and monitor website activity, provide analytics reports, and support other Google services.

Google Privacy Policy: https://policies.google.com/privacy

Google Analytics Opt-Out Browser Add-On: https://tools.google.com/dlpage/gaoptout

HubSpot

We may use HubSpot for CRM, website analytics, marketing automation, email marketing, form management, contact management, sales outreach, lead tracking, and related business purposes. HubSpot may process Personal Information on our behalf as a service provider or processor.

HubSpot Privacy Policy: https://legal.hubspot.com/privacy-policy

C. Advertising: Google Ads, Google AdSense, and DoubleClick

We use advertising service providers, including Google Ads, Google AdSense, and DoubleClick, to serve advertisements, measure advertising performance, conduct remarketing, prevent advertising fraud, limit repeated advertisements, and show advertisements that may be more relevant to users.

Google and other third-party advertising vendors may use cookies, pixels, tags, device identifiers, IP addresses, browsing activity, or similar technologies to serve ads based on prior visits to our website or other websites on the Internet.

These technologies may help us show advertisements for our products or services, retarget visitors who have previously visited our website, measure ad impressions, clicks, conversions, and campaign performance, understand how users interact with our advertisements, limit the number of times a user sees the same advertisement, detect and prevent click fraud or other misuse, build advertising audiences or segments, and improve the relevance and effectiveness of our marketing.

Some advertising activity may be considered a “sale” or “sharing” of Personal Information under certain privacy laws, including the CCPA/CPRA, even if we do not receive money in exchange for the information.

Google Advertising Technologies: https://policies.google.com/technologies/ads?hl=en-US

Google AdSense Required Privacy Policy Content: https://support.google.com/adsense/answer/1348695?hl=en

Google Ads Settings: http://www.google.com/ads/preferences/

Google Advertising Settings: http://www.google.com/settings/ads

D. Email Marketing Providers

We may use email marketing service providers, including HubSpot or similar providers, to manage email lists, send marketing emails, track opens and clicks, manage unsubscribe requests, and measure email campaign performance.

E. SMS/Text Messaging Providers

We use Aloware and may use similar providers to send, deliver, manage, track, and support text-message communications. These providers may process phone numbers, consent records, message content, delivery status, opt-out requests, and related technical information on our behalf.

F. Behavioral Remarketing

We may use remarketing services to advertise to you after you visit or interact with our Service. We and our vendors may use cookies, pixels, device identifiers, hashed email addresses, or similar technologies to recognize your browser or device, understand your interests, measure advertising effectiveness, and display relevant advertisements.

These providers may help us measure website traffic and browsing activity, show advertisements for our products or services on third-party websites or platforms, measure and analyze advertising performance, build custom or lookalike audiences, and understand campaign effectiveness across devices and browsers.

You may be able to opt out of certain interest-based advertising through industry tools such as the Network Advertising Initiative, Digital Advertising Alliance, European Interactive Digital Advertising Alliance, browser settings, device settings, or platform-specific advertising settings.

9. Retention of Personal Information

We retain Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

We may retain information as needed to provide products and services, respond to inquiries, manage customer, prospect, and distributor relationships, maintain business records, send marketing communications until you opt out, honor opt-out and suppression requests, maintain consent and compliance records, resolve disputes, enforce agreements, comply with legal, tax, accounting, reporting, or regulatory obligations, protect security, and prevent fraud.

Retention Criteria

Because retention periods vary depending on the nature of the information and our relationship with you, we use the following criteria to determine retention periods:

• The purpose for which the information was collected
• The length and nature of our business relationship
• Whether the information is needed to provide products or services
• Whether the information is needed for legal or compliance purposes
• Whether retention is necessary to honor opt-out requests
• Whether retention is necessary for security, dispute resolution, or enforcement
• Applicable legal, regulatory, accounting, or tax requirements

Where information is no longer needed, we may delete, de-identify, aggregate, or anonymize it.

10. Transfer of Personal Information

Your information may be processed at our offices and in other locations where our service providers, vendors, or business partners operate. This means information may be transferred to, stored in, or processed in states, provinces, countries, or other jurisdictions where privacy laws may differ from those in your location.

By submitting information to us or using our Service, you understand that your information may be transferred to and processed in the United States and other jurisdictions.

We take reasonable steps designed to ensure that Personal Information is treated securely and in accordance with this Privacy Policy and applicable law.

11. Security of Personal Information

The security of your Personal Information is important to us. We use commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot guarantee absolute security.

12. De-Identified, Aggregated, and Anonymous Information

We may create, use, disclose, or retain de-identified, aggregated, or anonymous information that does not reasonably identify you. We may use this information for business purposes, including analytics, reporting, research, product improvement, marketing analysis, and service improvement.

This Privacy Policy does not restrict our use or disclosure of de-identified, aggregated, or anonymous information, provided that we maintain and use such information in de-identified, aggregated, or anonymous form and do not attempt to reidentify it except as permitted by law.

13. GDPR Privacy Notice

This section applies where GDPR, UK GDPR, Swiss data-protection law, or similar laws apply to our processing of Personal Data.

A. Legal Bases for Processing Personal Data

We may process Personal Data under one or more of the following legal bases:

Consent

We may process Personal Data where you have given consent for one or more specific purposes, such as receiving certain marketing communications.

Performance of a Contract

We may process Personal Data where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.

Legal Obligations

We may process Personal Data where necessary to comply with legal obligations.

Legitimate Interests

We may process Personal Data where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests. Legitimate interests may include operating our business, responding to inquiries, improving our Service, marketing relevant products or services, securing our systems, and managing customer relationships.

Vital Interests

We may process Personal Data where necessary to protect the vital interests of you or another person.

Public Interest

We may process Personal Data where necessary for a task carried out in the public interest or in the exercise of official authority, where applicable.

B. Your GDPR Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your Personal Data
• Request correction of inaccurate or incomplete Personal Data
• Request deletion of your Personal Data
• Object to processing of your Personal Data
• Request restriction of processing
• Request transfer of your Personal Data to you or another organization
• Withdraw consent where processing is based on consent
• Object to direct marketing
• Lodge a complaint with a data protection authority

C. Exercising GDPR Rights

You may exercise your rights by contacting us using the contact information at the end of this Privacy Policy. We may ask you to verify your identity before responding to a request.

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have the right to complain to your local data protection authority.

14. California Privacy Notice

This section supplements the rest of this Privacy Policy and applies to California residents.

A. Categories of Personal Information We Collect

The categories below are based on the categories listed in the CCPA/CPRA. We may collect or may have collected the following categories of Personal Information in the last twelve months.

Category	Examples	Collected
Category A: Identifiers	Examples include name, alias, mailing address, email address, phone number, mobile phone number, IP address, online identifier, account name, or similar identifiers.	Yes
Category B: California Customer Records Information	Examples include name, address, telephone number, employment-related information, financial information related to transactions, or similar information listed under California Civil Code Section 1798.80(e).	Yes
Category C: Protected Classification Characteristics	Examples include age, race, color, ancestry, national origin, citizenship, religion, marital status, medical condition, disability, sex, sexual orientation, veteran status, or genetic information.	No, unless voluntarily provided or required for a specific lawful purpose
Category D: Commercial Information	Examples include records of products or services purchased, obtained, considered, quoted, sampled, or inquired about.	Yes
Category E: Biometric Information	Examples include fingerprints, faceprints, voiceprints, retina scans, or similar biometric identifiers.	No
Category F: Internet or Other Similar Network Activity	Examples include browsing history, search history, interaction with our website, interaction with advertisements, IP address, device information, and email engagement.	Yes
Category G: Geolocation Data	Examples include approximate location derived from IP address or location information you provide through a form, quote request, sample request, or communication.	Yes, limited to approximate location or information you voluntarily provide
Category H: Sensory Data	Examples include audio, electronic, visual, thermal, olfactory, or similar information.	No, unless voluntarily provided or unless a call, meeting, or communication is recorded with appropriate notice or consent where required
Category I: Professional or Employment-Related Information	Examples include company name, job title, business role, department, work address, work email, work phone number, industry, facility information, and similar professional information.	Yes
Category J: Non-Public Education Information	Examples include education records maintained by educational institutions.	No
Category K: Inferences	Examples include preferences, product interests, marketing segments, lead scoring, likelihood of interest in products or services, or similar inferences drawn from other information.	Yes
Sensitive Personal Information	We do not intentionally collect sensitive personal information for purposes of inferring characteristics. If voluntarily provided, we process it only as permitted by law and as reasonably necessary for the purpose for which it was provided.	Limited / as permitted by law

B. Sources of Personal Information

We may collect Personal Information from the following sources:

• Directly from you
• Through website forms
• Through quote requests
• Through sample requests
• Through newsletter signups
• Through email, phone, SMS, chat, or other communications
• Through cookies and tracking technologies
• Through analytics and advertising providers
• Through CRM, marketing, and sales platforms
• From service providers
• From distributors, representatives, or business partners
• From public sources
• From trade shows, events, or professional networking platforms
• From data enrichment providers
• From your employer or company representatives

C. Business or Commercial Purposes for Collecting Personal Information

We may collect, use, disclose, sell, or share Personal Information for the following business or commercial purposes:

• Operating our website and business
• Providing products and services
• Responding to inquiries
• Processing quote requests
• Processing sample requests
• Providing technical support
• Managing customer and prospect relationships
• Sending email marketing
• Sending SMS/text-message marketing where permitted
• Conducting sales outreach
• Managing CRM records
• Delivering targeted advertising
• Conducting remarketing
• Measuring advertising performance
• Improving products and services
• Conducting analytics
• Maintaining security
• Preventing fraud
• Complying with legal obligations
• Enforcing agreements
• Conducting internal administrative activities
• Completing business transfers

D. Categories of Personal Information Disclosed for Business Purposes

In the last twelve months, we may have disclosed the following categories of Personal Information for business purposes:

• Category A: Identifiers
• Category B: California Customer Records information
• Category D: Commercial information
• Category F: Internet or other similar network activity
• Category G: Geolocation data
• Category I: Professional or employment-related information
• Category K: Inferences

E. Categories of Third Parties to Whom We Disclose Personal Information

We may disclose Personal Information to:

• Service providers
• Contractors
• CRM providers
• HubSpot or similar marketing and sales platforms
• Email marketing providers
• Aloware and other SMS/text-message providers
• Analytics providers
• Advertising providers
• Website hosting providers
• IT and security providers
• Distributors and sales representatives
• Business partners
• Professional advisors
• Government authorities where required by law
• Parties involved in a business transfer

F. Sale or Sharing of Personal Information

We do not sell Personal Information for money.

However, certain uses of cookies, pixels, analytics tools, remarketing tools, advertising platforms, or similar technologies may be considered a “sale” or “sharing” of Personal Information under the CCPA/CPRA, especially where information is used for cross-context behavioral advertising.

In the last twelve months, we may have sold or shared the following categories of Personal Information for advertising, analytics, or marketing purposes:

• Category A: Identifiers
• Category F: Internet or other similar network activity
• Category G: Approximate geolocation data
• Category K: Inferences

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

G. Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect, sell, or share Personal Information of consumers under 16 years of age. If you have reason to believe that a child under 13 or a minor under 16 has provided us with Personal Information, please contact us with sufficient detail to enable us to delete that information where required by law.

H. California Privacy Rights

California residents may have the following rights:

• Right to Know: You may request that we disclose information about our collection, use, disclosure, sale, or sharing of your Personal Information.
• Right to Access: You may request access to the specific pieces of Personal Information we have collected about you.
• Right to Delete: You may request that we delete Personal Information we collected from you, subject to legal exceptions.
• Right to Correct: You may request correction of inaccurate Personal Information.
• Right to Opt Out of Sale or Sharing: You may request that we not sell or share your Personal Information.
• Right to Limit Use and Disclosure of Sensitive Personal Information: If applicable, you may request that we limit certain uses or disclosures of sensitive Personal Information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

I. Exercising California Privacy Rights

To exercise California privacy rights, you may contact us:

• By email: info@purgexonline.com
• By phone: 800.803.6242
• By mail: Neutrex, Inc., 11119 Jones Road West, Houston, TX 77065 USA
• Through our website contact form: https://purgexonline.com/contact-us-at-purgex-quality-purging-compounds/
• Through a “Do Not Sell or Share My Personal Information” link, if applicable: [Insert link if implemented]

We may need to verify your identity before responding to certain requests. Verification may require information sufficient to confirm that you are the person about whom we collected Personal Information or that you are authorized to act on behalf of that person.

Only you, or a person legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information.

J. Authorized Agents

You may designate an authorized agent to submit a request on your behalf. We may require proof that you authorized the agent to act on your behalf and may also require you to verify your identity directly with us, unless otherwise prohibited by law.

K. Response Timing

We will respond to verifiable consumer requests as required by applicable law. If we need more time, we will notify you as required by law.

L. Do Not Sell or Share My Personal Information

If you wish to opt out of the sale or sharing of Personal Information, you may contact us using the methods listed above.

Because some advertising and analytics cookies are browser- or device-specific, you may need to adjust settings or opt out separately on each browser or device you use.

M. Global Privacy Control and Similar Signals

Where required by applicable law and technically feasible, we will treat recognized browser-based opt-out preference signals, such as Global Privacy Control, as requests to opt out of sale or sharing for the browser or device that sends the signal.

15. Other U.S. State Privacy Rights

Residents of certain U.S. states may have rights under applicable state privacy laws. Depending on your state and the law that applies, you may have rights to confirm whether we process your Personal Information, access your Personal Information, correct inaccuracies, delete Personal Information, obtain a portable copy of Personal Information, opt out of targeted advertising, opt out of sale of Personal Information, opt out of certain profiling activities, and appeal a denial of a privacy request.

You may exercise applicable rights by contacting us using the contact information in this Privacy Policy.

16. Children’s Privacy

Our Service is intended for business users and is not directed to children under the age of 13.

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and believe a child has provided Personal Information to us, please contact us.

If we become aware that we have collected Personal Information from a child under 13 without appropriate parental consent, we will take steps to delete that information.

We do not knowingly sell or share Personal Information of consumers under 16 years of age.

17. California “Shine the Light” Rights

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits California residents with an established business relationship with us to request certain information about our disclosure of Personal Information to third parties for their direct marketing purposes.

To make a Shine the Light request, please contact us using the contact information listed at the end of this Privacy Policy and include “California Shine the Light Request” in your request.

18. California Privacy Rights for Minor Users

California Business and Professions Code Section 22581 may allow California residents under the age of 18 who are registered users of online sites, services, or applications to request removal of content or information they have publicly posted.

To request removal, please contact us using the contact information listed below and include the email address associated with your account or submission.

Removal is not guaranteed in all circumstances, and the law may not require or permit removal in certain situations.

19. Do Not Track Disclosure

Some browsers offer a “Do Not Track” signal. Because there is no uniform industry standard for responding to Do Not Track signals, our Service does not currently respond to Do Not Track signals.

However, some third-party websites or services may track your browsing activities over time and across different websites. You can adjust your browser settings to communicate your tracking preferences or to block certain cookies.

Where required by applicable law, we will respond to recognized opt-out preference signals, such as Global Privacy Control, as described in this Privacy Policy.

20. Your Choices

A. Email Opt-Out

You may opt out of marketing emails by clicking the unsubscribe link in any marketing email or by contacting us.

B. SMS/Text Opt-Out

You may opt out of text messages by replying STOP, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPT OUT, or by contacting us.

C. Cookies

You may adjust browser settings to refuse cookies, delete cookies, or alert you when cookies are being sent. If you disable cookies, some parts of our Service may not function properly.

D. Targeted Advertising

You may be able to opt out of certain interest-based advertising through browser settings, mobile device settings, advertising platform settings, or industry opt-out tools.

E. Updating Information

You may contact us to request correction or update of your Personal Information.

F. Privacy Requests

You may submit privacy rights requests using the contact information listed below.

21. Links to Other Websites

Our Service may contain links to third-party websites, platforms, tools, or services that are not operated by us.

If you click a third-party link, you will be directed to that third party’s website or service. We strongly encourage you to review the privacy policy of every website or service you visit.

We are not responsible for the content, privacy policies, security, or practices of third-party websites or services.

22. Business Transactions

If Neutrex, Inc. is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, Personal Information may be transferred as part of that transaction.

We will provide notice where required by law before your Personal Information becomes subject to a materially different privacy policy.

23. Legal Disclosures

Under certain circumstances, we may be required to disclose Personal Information if required by law or in response to valid requests by public authorities, including courts, law enforcement agencies, regulators, or government agencies.

We may also disclose Personal Information in the good-faith belief that disclosure is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users, employees, customers, or the public
• Protect against legal liability
• Enforce agreements or policies

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update this Privacy Policy, we will post the revised version on this page and update the “Last Updated” date above. Where required by law or where changes are material, we may provide additional notice, such as by email or a prominent notice on our website.

You are encouraged to review this Privacy Policy periodically. Changes are effective when posted unless otherwise stated.

25. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, you may contact us:

Neutrex, Inc. / Purgex® Purging Compounds

11119 Jones Road West
Houston, TX 77065 USA

Phone: 800.803.6242

Email: info@purgexonline.com

International Email: global@purgexonline.com

Website Contact Form: https://purgexonline.com/contact-us-at-purgex-quality-purging-compounds/

Appendix A: Third-Party Privacy, Cookie, Advertising, and Opt-Out Links

For more information about certain third-party services, privacy practices, cookies, advertising technologies, and opt-out choices, you may review the following resources:

• Adobe Flash Cookies / Local Shared Objects: https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
• Google Privacy Policy: https://policies.google.com/privacy
• HubSpot Privacy Policy: https://legal.hubspot.com/privacy-policy
• Aloware Privacy Policy: https://aloware.com/privacy-policy
• Aloware Acceptable Use Guidelines and Policy: https://aloware.com/acceptable-use-guidelines-and-policy
• Google Advertising Technologies: https://policies.google.com/technologies/ads?hl=en-US
• Google AdSense Required Privacy Policy Content: https://support.google.com/adsense/answer/1348695?hl=en
• Google Ads Settings: http://www.google.com/ads/preferences/
• Google Advertising Settings: http://www.google.com/settings/ads
• Google Analytics Opt-Out Browser Add-On: https://tools.google.com/dlpage/gaoptout
• Network Advertising Initiative Opt-Out: http://www.networkadvertising.org/choices/
• European Interactive Digital Advertising Alliance Opt-Out: http://www.youronlinechoices.com/
• Digital Advertising Alliance Opt-Out: http://optout.aboutads.info/?c=2&lang=EN
• Purgex Contact Page: https://purgexonline.com/contact-us-at-purgex-quality-purging-compounds/

Appendix B: Suggested Website Form Consent Language

The following language is provided as a suggested form disclosure for pages where Neutrex/Purgex collects phone numbers for sales, customer service, sample, quote, or marketing follow-up. This language should be reviewed by legal counsel and adjusted before publication.

By submitting this form and providing your phone number, you agree that Neutrex, Inc. / Purgex may contact you by phone call or text message regarding your inquiry, products, services, samples, quotes, and marketing communications. Message and data rates may apply. Message frequency may vary. Consent is not a condition of purchase. Reply STOP to opt out or HELP for help.

By submitting this form, you also agree to receive email communications related to your inquiry, products, services, samples, quotes, and marketing communications. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.